FAQs

Please contact us if you don't find the answer to your questions below.

Q.  What is included in the package?
A.  Hotel accommodations, three meals per day, low glycemic energizing snacks, all fitness activities i.e. pilates, hiking, kayaking, biking,  beach boot camp, team fitness activities, personal training sessions.

Q.  What is not included in the package?
A.  Airfare, alcoholic beverages, parking, additional spa services and personal expenses are not included. If you choose to order a glass of wine with dinner, the restaurant bills you directly.  If you choose to book additional spa services or additional food and beverage outside of group events, you pay the hotel directly for those. 

Q.  Do I have to be in shape to do your program?
A.   Our fitness retreats are for people of all ages and fitness levels.  We will never ask you to complete exercises that go beyond your capability! We are here to support you and to ensure that you feel like you're part of the team. We encourage each guest to participate in a fitness assessment at the beginning of the program as well as completing a medical history questionnaire so that we can determine your fitness level and limitations. Our trainers will design the activities and/or exercise program based upon physical limitations and fitness level of the participants.

Q.  What is a typical day like?
A.  Each day's activities will vary to keep fitness fun and interesting.  Among the activities you can expect during your stay are:  beach boot camps, running, biking, swimming, relay races, personal training, pilates, kayaking. Our days start at 7:30 am with a beach boot camp followed by varying activities each day.  After 5 - 6 hours of training each day  guests are free for spa services, time on the beach or down time.  Each destination offers you different types of workouts. We encourage you to attend more than one retreat for variety. 

Q.  What is your cancellation policy?

•   -With more than 14 days notice, a guest may elect to reschedule their program date to another date provided the program rate is the same for the new dates and/or they may pay the difference in program rate. (Must reschedule within six months of initial date) 
•  - A guest may cancel their reservation with more than 14 days notice and receive a 50% refund of deposit amount. 
•  - Due to the burden it places on the program based upon resources and scheduling, any no shows, early departures and/or cancellations that are less than 14 days from the program start date will not be provided a refund of program fees.

Q.  I plan to travel alone. Will you pair solo travelers with roommates upon mutual request?
A.  If mutually requested, we are happy to pair participants..  Please advise us in advance of your desire and we will do our best to find an appropriate roommate